Your Go-To Guide for Fast, Reliable Device Repairs
Find clear answers to the most common questions about our repair process, warranty coverage, and concierge services. At Integrity Device Repair, we’re proud to offer same-day, on-site repairs for smartphones, tablets, laptops, watches, and game consoles across Colorado Springs — all backed by expert technicians and our Superior Warranty.
Q1: Who is Integrity Device Repair?
A: Integrity Device Repair is a Colorado Springs concierge device repair company offering same-day mobile repair for phones, tablets, computers, watches, and game consoles. We come directly to your home or office, saving you time and hassle.
Q2: What types of devices do you repair?
A: We fix smartphones, tablets, laptops & PCs, watches, game consoles, and music players — covering all major brands including Apple, Samsung, Google, Microsoft, Sony, and LG. See the full list on our Devices We Repair page.
Q3: Do you offer same-day repairs?
A: Yes! Our technicians often complete most repairs in 45 minutes or less. Whether it’s a cracked screen, dead battery, or charging issue, we aim to deliver same-day service. Learn more on our Smartphone Repair page.
Q4: Where are you located?
A: We’re based in Colorado Springs, CO, offering mobile concierge repair services. That means we come directly to your home, office, or business. Schedule a visit through our Contact page.
Q5: What makes your service different?
A: Integrity Device Repair stands out with our Superior Warranty, fast turnaround, competitive pricing, and on-site convenience. We handle everything from broken screens to water-damaged phones — see why customers trust us on our About Us page.
Q6: Do you service business and fleet accounts?
A: Yes, we specialize in Business Fleet Repair for government, industrial, logistics, and commercial sectors. Our on-site concierge and courier services minimize downtime for your organization. Visit our Business Fleet Repair page.
Q7: How do I schedule a repair?
A: It’s easy! Call 719-590-4100 or book through our Contact page to schedule a technician. We’ll come to your location and repair your device on-site.
Q8: Do you repair water-damaged devices?
A: Yes, we handle water damage repair for phones, tablets, and laptops. Whether your device fell into water or moisture caused internal issues, our experts can help. Learn more on our Water Damage Service page.
Q9: Is your repair work guaranteed?
A: Absolutely. We provide a Superior Warranty covering repair parts and workmanship for manufacturer defects (excluding physical or liquid damage). Visit our About page for full details.
Q10: What should I do if my phone shows “No Signal”?
A: “No Signal” or “Searching” often means a hardware or antenna issue. Our technicians can diagnose and repair signal-related problems for both Android and iPhone devices. Check out our No Signal Repair service.
Q11: Can you replace my phone or tablet battery?
A: Yes! We replace smartphone and tablet batteries for all major brands. Whether your phone won’t hold a charge or dies quickly, our team can install a new, long-life battery. Learn more on our Dead Battery page.
Q12: Do you fix watch screens and hardware?
A: Yes, we repair Apple and Samsung watches with cracked or scuffed screens, damaged sensors, or software issues. Get started through our Watch Repair page.
Q13: Can you fix gaming consoles like PlayStation or Xbox?
A: Absolutely! We repair PlayStation, Xbox, and Nintendo systems that won’t power on, overheat, or show disc errors. Visit our Game Console Repair page.
Q14: Do you offer repairs for laptops and computers?
A: Yes. We repair MacBooks, PCs, and Surface devices affected by broken screens, viruses, or system lag. Our team even offers data recovery. Explore our Laptop & PC Repair page.
Q15: Do you offer music player repairs?
A: Yes, Integrity Device Repair services iPods, MP3 players, and other portable music devices. Visit our Music Player Repair page.
Q16: How do I file an insurance claim for my device?
A: We’re trusted Asurion Repair Professionals and can assist you through every step of your claim. Just visit our File A Claim page or schedule a repair — we’ll handle the paperwork for you.
Q17: Do you repair broken speakers or mics?
A: Yes! If callers can’t hear you or you can’t hear them, we can fix speaker and microphone issues fast. Learn more on our Speaker Not Working page.
Q18: Can you rebuild my damaged or non-functional device?
A: Yes — even heavily damaged phones can often be restored. Our Device Rebuild service can bring your phone “back to life.” Learn more on our Device Rebuild page.
Q19: Do you sell accessories or replacement parts?
A: Yes, visit our Shop page for high-quality accessories and device parts available for purchase.
Q20: How can I contact you for urgent repairs?
A: You can reach our team by phone at 719-590-4100 or email info@idrtech.hosting.pinbn.net. You can also use our Contact page to request same-day assistance.